Privacy Policy for Text Messaging and Communication

Effective Date: September 23rd, 2024
Last Updated: September 23rd, 2024

Maui Property Managers ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect information when you opt-in to receive communications via text message (SMS) from our company.

1. Information We Collect

When you opt-in to communicate with us via text message, we may collect the following information:

  • Personal Information: Your name, phone number, and any other information you provide during communications.

  • Communication Data: Any text message content, including inquiries, responses, and interactions.

2. How We Use Your Information

We use your personal information to:

  • Communicate with you regarding property management services, including updates, maintenance requests, payment reminders, and other service-related information.

  • Respond to your questions and inquiries.

  • Send reminders or notifications about important deadlines or property-related matters.

We will never sell or share your phone number or any personal data with third parties for marketing purposes.

3. Consent and Opt-In

By providing your mobile phone number and replying "YES" to our opt-in request, you consent to receive text messages from Maui Property Managers at the number provided. These messages may include:

  • Notifications about property management services.

  • Communication regarding your rental or maintenance issues.

  • Important updates related to your property.

You can choose to opt-out of receiving these messages at any time by replying "STOP" to any text message you receive from us.

4. Opting Out

You may opt-out of receiving text messages at any time by replying with "STOP" to any message. Upon receipt of your opt-out request, we will send you a confirmation message and cease all further text communications unless you initiate a new conversation. If you experience issues, you can also contact us at [Insert Email Address or Phone Number].

5. Message Frequency and Costs

The number of messages you receive will depend on your specific interactions with us. Message frequency may vary based on your property’s needs and service requests. Standard message and data rates may apply based on your mobile carrier's service plan. Please contact your carrier for more information.

6. Data Security

We take your privacy and data security seriously. We use commercially reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or via text message is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that we have collected personal information from a child under 13, we will promptly delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or your rights regarding text message communications, please contact us at:

Maui Property Managers
1325 S. Kihei Rd., STE 220, Kihei, HI 96753
hello@mauipropertymanagers.com
808.900.7406